Reward Bank questions and answers
These are the published Reward Bank questions, with the answer under each one.
Can direct use of a resource item waste overflow?
No. Storage must fit the entire selected quantity or the whole action is rejected without consuming items. When capacity is insufficient, the game shows the maximum whole-item quantity you can use now.
Can the protection medallion cover Reward Bank confirmation on mobile?
No. On the Reward Bank page, the collapsed HUD hides the protection shortcut so the selection and confirmation area stays clear. Protection remains available from Profile, and its medallion returns when the HUD is expanded.
Do Reward Bank items expire?
Reward Bank items do not expire and remain in your balance until used. Every item is grantable and usable by default with no start or end date; only world state or player permissions may block a particular use.
Does Gold buy resources or queue time directly?
No. Gold buys item bundles. Automatic feeding, Smart Resource Fulfillment, or Smart Time may purchase the needed items and consume them in the same action, but Gold never creates resources or queue seconds directly.
Does the Reward Bank have slots, a capacity, or per-item expiry?
There are no slots or inventory capacity limiting how many items you can hold, and each item stack has no separate expiry date. Items are stored as whole-number quantities.
How do I earn Reward Bank items?
Items come from game rewards such as Taskmaster claims, Hero Journey victories, eligible purchases, events, and other rewards. After a reward succeeds, its item balance appears in your bank for later use.
How do I use resource items from the Reward Bank?
Choose an owned village and a positive whole item quantity. Preview shows the resource effect, storage capacity, whether the full selection fits, and the maximum usable quantity. Nothing is consumed if the complete selection no longer fits when you confirm.
How does Smart Resource Fulfillment use owned and purchased items?
It calculates the village's current deficit across all 4 resources and recommends owned items first, then may suggest the bundles that cover each remainder for the least Gold. Confirmation can consume owned items and buy and use the required bundles together. Gold pays only for bundles and never creates resources directly.
How does Smart Time choose and apply durations?
Automatic mode chooses owned items with the least excess time, then the fewest item units, using at most 1,000 of each item type per confirmation. Any items beyond that stay in your bank. Manual mode uses exactly the quantities you select. Applied time never exceeds the queue's remaining duration, and any extra is shown as waste before confirmation.
What can an account sitter do in the Reward Bank?
A sitter can read the bank. They need item-use permission to preview or use resource items, including Smart Time and Smart Resource Fulfillment; Plus permission to spend Gold; and reward-claim permission for Taskmaster claims. Buying from the bank UI requires both item-use and Plus permissions. Only the direct owner can clear New markers.
What does the New marker on a Reward Bank item mean?
It means that item stack received a new reward you have not viewed yet. Viewing it clears only the New marker and does not change the quantity or item effect.
What happens when I use a Free Gold item?
Gold is no longer a Reward Bank item. Task and Journey Gold rewards go directly to your Free Gold balance and Gold history. You do not need to use an item, and your Paid Gold balance is unchanged.
What is the Reward Bank?
It is your inventory of consumable items. Resource and Smart Time rewards are stored there as items, so you can choose when and where to use them. Gold rewards go directly to your Gold balance and history. Using an item reduces its balance and applies its effect.
When can I view the Reward Bank but not use its items?
The bank remains readable when the player is actively blocked or the game world is inactive, temporarily stopped, or over, but item use becomes read-only. An individual item's availability may also prevent its use, and the UI shows the unavailable reason instead of hiding your balance.
Which item types are available in the Reward Bank?
There are 2 families: wood, clay, iron, and wheat packs worth 100, 1,000, 5,000, 25,000, 50,000, or 100,000; and Smart Time items for 1, 5, 15, or 60 minutes.
Which queues can Smart Time items accelerate?
They can accelerate a supported building lane, one selected troop-training batch in any training building, Academy research, Blacksmith attack upgrades, or Armoury defense upgrades. Smart Time is spent only on the selected active batch. Every training building, including Great Barracks and Great Stable, trains one batch at a time. Its waiting batches start earlier by the same amount without completing; other buildings and villages are unaffected. Attack and defense upgrades are separate lanes.